Essay

essay

The Power of Pause

An order for shoes offers a case study in what's wrong with most email marketing and also reveals the seed of a cultural trend

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essay

Unapologetic Data

A fire hose of data both blesses and curses brand managers. The trick is not getting lost in the data or fogetting the humans it represents.

essay

Keep Pretending

It's Jim Henson's birthday. And his note from the grave instructs us to focus on the things that really matter in this life.

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True Life Adventure

A trip to Alaska reminds me of the adventures I imagined when I was a child and seduced by a forgotten Disney gem.